Swetha Thanabalan — Product Designer & UX Designer

Product Designer and UX Designer working across user research, interaction design, complex workflows, rapid prototyping, and implementation. MS in HCI from Drexel University, with a background in photography, communication, and marketing. Focused on AI-assisted products and building closer to implementation using AI-assisted development tools.

Selected Work

Sahay: Confidence Before Contractors

AI-assisted home maintenance product. Designed an AI companion that helps homeowners understand a problem before deciding what to do. Research-driven pivot from a service marketplace to an issue-first guidance experience.

Product Design, User Research, AI UX, Interaction Design, Information Architecture, Prototyping, Usability Testing.

WanderAI — Currently building

A work-in-progress project where I design and build closer to implementation using AI-assisted development. Shows how my workflow moves between design and code, and how I keep AI-assisted builds predictable with documented constraints and steering.

AI-Assisted Development, Rapid Prototyping, Design to Implementation, Product Direction.

Monster Walk (Talofa Games) Reengagement Strategy

Mobile game product experience. Behavioral re-entry strategy for a fitness gaming app, designed and shipped with developers. Four recommendations shipped in the live product.

Product Design, User Research, Concept Testing, Interaction Design, Prototyping, Mobile UX.

SEPTA Mobile App Revamp

Mobile transit experience redesign. Redesigned the transit app based on user interviews. SEPTA later shipped the same features identified: map integration, biometric login, predictive search.

UX Design, Information Architecture, Usability Testing, User Flows, Prototyping, Mobile UX.

More Work

Adult You: Gamified Life Skills Platform

Gamified learning product design. Sole designer on a 0-to-1 platform. Design system used in the Unity alpha build.

End-to-End Product Design, Design Systems, Prototyping, Usability Testing, Cross-Functional Collaboration.

Amazon Order Cancellation Flow — UX Teardown

A UX teardown analyzing error recovery and customer experience in a high-stakes checkout scenario.

UX Analysis, Interaction Design, Customer Experience.

Capabilities

Research

User Interviews, Usability Testing, Competitive Analysis, Research Synthesis, Qualitative Research

Product Design

Product Strategy, User Flows, Information Architecture, Interaction Design, Prototyping

Systems

Design Systems, Accessibility, Responsive Design, Design Handoff

AI and Prototyping

AI-Assisted Design, AI UX, Rapid Prototyping, AI-Assisted Development, Design to Implementation